FAQ

How do I get a quote?

Want to see the price before purchase? Easy done. By choosing the style, uploading the design & entering the quantity, a price will pop up automatically. It’s easy and intuitive. Plus, if you need additional prices or to discuss anything with us, you can do that too.

What kind of artwork should I upload?

Is designing my merch hard?

Will I receive artwork approval?

Do you keep my art on file?

Can I remove the background on my image?

How do I know which colour to use?

How long does it take to receive my order?

What about the merch sizing?

Where do you ship merch to?

How much does shipping cost?

How do I pay?

How do I get a sample?

Can I get a volume-based discount?

Can I change my order?

Can I cancel my order?

How do I decide what’s best for Mymerch in a box?

What’s the minimum quantity order for a product?

I don’t have a storage facility, can you help?

We create the tangible moments for your brand. Experts in designing & producing branded & custom apparel, promotional items & gifts. Modern merch, simply done

Sydney | Melbourne | Shanghai

27 Sirius Road, Lane Cove West NSW 2066

4-12 Amsterdam Street, Richmond VIC 3121

info@mymerch.com.au

1800 959 308

ABN: 8316 2516 529

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